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How can I find my Act! Cloud database name?

  Last modified on Sep 15th, 2026  

From the Login Screen and Dashboard

  • Web Browser URL: Look at your browser's address field when logged in; the unique handle or cloud name appears as part of the web address (e.g., https://[server]://).

    act_database_login
  • Account Dashboard: If you have multiple databases, log in to my.act.com to view the database list on your home page or account dashboard.

From Inside an Open Database

  • Browser Tab: The name of your active cloud database often appears directly at the top of the browser tab.
  • About Act! Menu:
  1. Login to your Act! Cloud account first.
  2. Select in the help menu: "About Act!":

 

3. You can copy then the database name:


That's it!

 

Still need help?

Please submit an inquiry on the contact page, email support@syncmatters.com, or simply reach out to us via chat.