How to find the URL of Act! Premium Web

Last modified on Sep 15th, 2026

To find your Act! Premium Web (Act! Access via Web) URL, check your welcome email from Act!, contact your system administrator, or look at the address you use to log into your cloud or self-hosted database via a web browser.

For Cloud-Hosted Databases

• Check your login screen: Navigate to your login page; the base URL typically follows a format like https://[servername]://[databasename]/.
• Look at the browser address bar: Once logged in successfully, copy the root web address up to the database identifier.

For Self-Hosted / On-Premise Databases

• Ask your IT Administrator: The URL consists of your server's network name, IP address, or domain name combined with the virtual directory name set during installation (for example, http://yourserver/act or http://ip-address/act). [1]
• Check IIS (Internet Information Services): If you have access to the web server hosting the application, open IIS Manager and look under Default Web Site to see the virtual directory alias configured for Act!.

Still Need Help?

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